Newark Liberty International Airport is celebrating a major victory – its brand-new Terminal A has been crowned the world’s Best New Airport Terminal.
The accolade was awarded by Skytrax, a leading evaluator in the aviation industry. This prestigious award comes just a month after Skytrax bestowed its highest five-star rating upon Terminal A.
The recent recognition has further solidified its position as a leader in passenger experience.
A Passenger-Centric Facility
“This award covers new airport terminals that have opened in the previous 18 months of the 2024 World Airport Awards. It covers the full range of airport facilities, staff
services and customer experience evaluation,” said Edward Plaisted, CEO of Skytrax.
“It is pleasing to see such a high standard being delivered here at Terminal A, which is very worthy of their award as the world’s best new airport terminal.”
Skytrax in-depth evaluation highlighted the features that truly elevate the passenger experience.
Terminal A boasts state-of-the-art amenities, from a dedicated children’s play area to a diverse range of dining and shopping options showcasing both local and national brands.
But what truly sets Terminal A apart is its focus on inclusivity. Recognizing the needs of travelers, the terminal features a unique sensory room offering a calm haven away from the airport bustle.
A children’s library curated by a local fifth-grader adds a personal touch, while local artwork displayed throughout the terminal celebrates the spirit of New Jersey.
This focus on passenger well-being resonates with travelers. Skytrax bases its “World’s Best New Terminal Award” on comprehensive passenger surveys, ensuring the recognition reflects the actual travel experience.
A Winning Streak for the Port Authority
The award holds even greater significance for the Port Authority of New York and New Jersey. This marks the second consecutive year a Port Authority airport has received Skytrax’s top honor for new terminals.
LaGuardia Airport’s Terminal B took home the award in 2023, showcasing the Port Authority’s commitment to transforming the region’s air travel experience.
Investment Transforms Travel
Terminal A represents a significant investment in the future of Newark Liberty. With a price tag of $2.7 billion, it stands as the Port Authority’s largest single investment in New Jersey and the state’s biggest design-build project.
This commitment is already paying dividends. Within its first year of operation, Terminal A has welcomed over 15 million passengers, a substantial increase compared to the outdated predecessor.
Leaders Hail Terminal A’s Success
Government officials and industry leaders heaped widespread praise on the award. Governor Phil Murphy of New Jersey applauds the terminal’s “Jersey aesthetic” and its ability to showcase the state on a global stage.
Port Authority Chairman Kevin O’Toole echoes this sentiment, highlighting the passenger experience and the role of local businesses in Terminal A’s success.
Local Flavor Takes Flight
The new terminal isn’t just about efficiency; it’s about fostering a sense of place. Terminal A proudly features businesses and artwork from New Jersey, offering passengers a taste of the region’s unique culture.
This not only enhances the traveler experience but also provides a platform for local businesses to thrive.
A Holistic Approach
The Skytrax award goes beyond the physical structure of the terminal. They recognize the importance of staff service and the entire passenger journey, from check-in to departure at the gate.
This holistic approach to excellence underscores Terminal A’s dedication to exceeding expectations across all aspects of the travel experience.
Accolades Pile Up for Terminal A
The Skytrax award is just the latest in a string of accolades for Terminal A. The terminal’s striking design garnered a 2023 UNESCO Prix Versailles Special Prize.
Its commitment to sustainability earned a LEED gold certification from the U.S. Green Building Council. Additionally, the American Society of Civil Engineers in New Jersey named Terminal A their 2023 Project of the Year.
Newark Liberty International Airport’s Terminal A stands as a testament to innovation, inclusivity, and a commitment to passenger satisfaction.
The Skytrax award is not just a badge of honor; it highlighted how Newark Liberty is setting standards – offering a world-class travel experience that celebrates the spirit of New Jersey.
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